To Our Customers

As a citizen of Maquoketa, IA and a customer of Maquoketa Municipal Electric Utility, you are part owner of our community’s utility company. Because Maquoketa Municipal Electric Utility is municipally owned, you have a voice in the way we do business.

At Maquoketa Municipal Electric Utility we believe the people of our community are our most important asset. In order to best serve our customers and our community we strive for excellence in the following areas:

Reliable energy – Having few outages and providing fast restoration is the most important service we provide.

Trust – It’s important to us that you know we are looking out for your best interests and that you believe we are your greatest resource for any energy issues that might arise.

Customer service – Whenever you contact us we’ll provide quick and friendly service to resolve your issue.

Energy at the lowest cost – We strive to be transparent about the various costs that go into your monthly charges while keeping prices as low as feasible.

Asset to the community – Beyond providing reliable power at a low cost, we also want to give back to keep Maquoketa a great place to live and work.

Environmentally friendly – We value our environment and will continue to provide as many renewable energy options that make sense to our customers.

We take great pride in serving our customers. If you have any comments or suggestions on how this web site or Maquoketa Municipal Electric Utility as a whole can serve you better, please feel free to contact us at 563-652-6891 or visit our office at 201 E. Pleasant Street, Monday through Friday from 7:30 a.m. to 4:30 p.m.